Core Life Yoga Membership Agreement

Terms and Conditions

GENERAL
  • Every possible effort will be made to deliver classes and services on time as advertised. However the schedule is subject to change or cancellation with out notice. CORE LIFE YOGA is not liable to refund, transfer or offer compensation of any kind for classes that are late, changed or cancelled for any reason.
  • Please arrive early to classes. The door to the studio will be locked at the beginning of each class for safety and security. Late entry will not be permitted.
  • CORE LIFE YOGA  is not responsible for the safekeeping of your belongings.
  • CORE LIFE YOGA reserves the right to refuse entry at anytime.
  • All purchases are final.CORE LIFE YOGA does not offer refunds on services or products for change of mind, injury, illness, change of address or any other reason.
  • All passes and memberships are non-transferable or interchangeable.
  • Passes and membership may not be shared. Anyone discovered sharing memberships will be denied entry and forfeit their pass or membership permanently.
  • Suspensions for all unlimited memberships are available for minimum 1 week and up to the maximum allowed on the specific membership (see membership terms). Anything under 1 week will not be considered as a suspension.
  • Class Cancellation must be made via theMindBody Connect App up to 2 hours prior to a class start time with out penalty. Cancellations will not be accepted via phone or email. If you do not attend a booked session or cancel within 2  hours of the class start time you will be charged for the class.
  • If you do not attend a booked session or cancel within 2 hours of the class start time you will be charged for the class.
  • If you miss a booked class or cancel within 2 hours of a class start time two or more times within any two week period, your online booking privileges may be suspended until further notice.
  • Gift cards may be redeemed for class passes or memberships They are not redeemable for cash.
  • Prices may increase from time to time to reflect increases in cost and benefits.
  • Concession rates are only available for purchase in the studio and are not offered in conjunction with any other special offer.
  • Concession students must present proof of concession card at time of purchase.
TWO WEEK INTRO OFFER
  • The 2 Week Intro Offer is valid for 2 weeks from the pass activation date. The activation date is the date of the first class booked or attended on the pass, hereon referred to as the ‘Activation Date’.
  • The Intro Offer allows you to attended an unlimited number of regularly scheduled classes during the pass activation period of 2 weeks.
  • The Intro Offer is available for new members, or returning members who have not been back in the studio for over 12 months, once only.
CLASS PACKS AND MEMBERSHIPS
  • Class packs and Unlimited Monthly Passes exclude attendance at guest teachers classes, workshops, retreats, teacher training or other special events.
  • 5 and 10 class passes expire in 60 days and 90 days respectively, no exceptions. The activation date is the date of the first class booked or attended on the class pack, hereon referred to as the ‘Activation Date’.
  • Class passes are non-transferable (that means no one can use them but you), non- refundable and are not able to be suspended.
  • All passes and memberships are non-transferable or interchangeable.
  • Direct Debit Fortnightly Membership may be suspended twice per year in written request via email for a minimum of one week and a maximum of six weeks. Allows unlimited attendance to regularly scheduled classes during the pass activation period.
  • 10 Classes Plus 5 Free Promotion. No concession rates available. No transfers or refunds apply.  Activated upon date of first visit on the class pack.
  • 1 Month Unlimited $165. No transfers or refunds apply.  Activated upon date of first visit and may begin at the end of current Intro Offer or pricing option. No suspensions.
  • Early Bird 12 Month Unlimited. No transfers or refunds apply. Activated upon date of first visit on the class pack and may begin at the end of current Intro Offer or pricing option. Maximum 6 week suspension.
DIRECT DEBIT FORTNIGHTLY
  • Contract is in place for a fortnight from the contract start date with automatic renewal at the end of the contract term, unless cancelled by either party.
  • The fortnightly direct debit membership has a minimum term of twelve weeks. After twelve consecutive weeks, the memberships will automatically continue on a fortnightly basis until termination of the membership.
  • The fortnightly direct-debit membership allows you to attended unlimited regularly scheduled and advertised classes.
  • Fortnightly fees will be deducted via client authorised automatic credit card or nominated bank account. Payment in fortnightly increments by any other means is not permitted.
  • Client will be notified if their credit card or bank account payment fails to authorise for any reason, and a $9.90 late fee will apply if a valid credit card or authorised bank account is not provided within 7 calendar days of the original rejection date. This fee is charged by Ezidebit directly and will not be absorbed by CORE LIFE YOGA.
  • Please note your credit card statement will show “Ezidebit AU Newstead” for all Ezidebit payments and this will indicate your payment to CORE LIFE YOGA.
  • All services will be deactivated if an account becomes more than 30 calendar days late.
  • If a direct debit cannot be made for any reason, CORE LIFE YOGA may in its absolute discretion, process payment anytime after the due date upon receipt of sufficient monies in your account.
  • Pro Rate fees will be available and calculated when the contract is purchased in the studio for elected payment dates.
  • The fortnightly direct-debit membership offers 20% discount on workshops.
  • Memberships may not be shared. Anyone caught sharing memberships will be denied entry and forfeit their membership permanently.
  • To suspend your direct debit, a completed request must be submitted in email format to hello@corelifeyoga.com.au at least 48 hours in advance of your next billing date in order for your request to be effective from the next billing cycle. Billing date is based on your activation date listed below.
  • Memberships may be suspended for a minimum of one week and a maximum of six weeks.
  • Following the end of your requested suspension period, your fortnightly direct debit will automatically be reactivated.
  • To cancel your direct debit contract, email your cancellation request to mail to hello@corelifeyoga.com.au at least 48 hours in advance of your next billing date in order for your request to be effective. Cancellations are only valid after completion of the minimum twelve week term.
CLASS CANCELLATIONS
  • Class Cancellation must be made via the MindBody Connect App up to 2 hours prior to a class start time with out penalty.
  • Cancellations will not be accepted via phone or email.
  • If you do not attend a booked session or cancel within 2 hours of the class start time you will be charged for the class.
  • If you miss a booked class or cancel within 2 hours of a class start time two or more times within any two week period, your online booking privileges will be suspended until further notice.
  • Direct Debit Memberships, 12 Month, 6 month and 1 month unlimited – no penalty (though we respectfully request you remove yourself from class roster via your MindBody Connect App.
EVENTS

Workshops and Events No refunds, cancellations, exchanges or transfers.

Contact Us

T +61 457 632 700

Find Us

‘The Walk’ Shop 11,  84 Lake Street – Access via Lake Street only

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© 2017 Core Life Yoga