Retreat Terms and Conditions
Please read these terms carefully before booking a Core Life Yoga retreat. By completing your booking, you agree to the terms below.
1. Booking & Deposit
Your place is confirmed once we receive a non-refundable deposit.
The deposit amount will be clearly stated at the time of booking.
2. Age Requirement
Retreats are open to participants aged 18 and over.
Under-18s may attend only with a pre-approved guardian who is also 18 or older.
3. Payment
Balance due: 3 months before the retreat start date. A reminder will be sent by email.
Late bookings: bookings made within 3 months of the retreat require payment in full at the time of booking.
Payment methods: EFT (details provided upon booking) or credit card (2.5% processing fee applies).
Late payment may result in cancellation, with the deposit retained.
4. Pricing
Prices may change prior to booking due to supplier rates or other external factors.
Once your deposit is paid, your price is locked in and guaranteed.
5. Cancellation & Refunds
General
Deposit: always non-refundable, regardless of when you cancel.
Balance: due 2 months for Tasmania and 3 months for New Zealand before the retreat start date. After this point, all payments are non-refundable and non-transferable, reflecting our contract with retreat venues, caterers and transfer companies.
No refunds for late arrivals, early departures, or non-participation in scheduled activities.
Payment Plans
If you are on a payment plan and have made payments beyond the deposit before the 3-month mark:
Your place is filled: any payments made beyond the deposit will be refunded.
Your place cannot be filled: all payments, including any beyond the deposit, are non-refundable.
6. Health & Medical
A good level of health and fitness is required to participate in activities.
Participants must disclose any relevant health conditions, injuries, chronic illness, or pregnancy at the time of booking, or as soon as they arise.
This information is kept confidential and used solely to ensure your safety and wellbeing during the retreat.
Core Life Yoga reserves the right to decline a booking, or ask a participant to withdraw, if a health condition is deemed to present a risk to themselves or others.
We strongly recommend consulting your healthcare provider before attending if you have any concerns.
7. Liability
Participation in all retreat activities — including yoga, hiking, and use of sauna and hot tub facilities — is entirely at your own risk.
Core Life Yoga and facilitator Jen Hamilton take all reasonable care for participant safety but accept no liability for injury, illness, loss, or damage arising from participation in retreat activities.
Participants are encouraged to take out comprehensive travel and medical insurance prior to attending.
8. Force Majeure
Core Life Yoga is not liable for cancellations or changes resulting from circumstances beyond our control — including natural disasters, extreme weather, pandemics, government restrictions, or other unforeseeable events.
In such cases, we will make every effort to offer a credit or transfer to a future retreat, though refunds cannot be guaranteed.
9. Photography & Privacy
Photos and videos may be taken during the retreat for use in Core Life Yoga marketing materials, including social media and the website.
If you would prefer not to be photographed, let us know prior to or upon arrival and we will respect your wishes.
Your personal information will never be shared with third parties.
10. Dietary & Accessibility Needs
We are committed to doing our best to accommodate dietary requirements and accessibility needs.
Please advise us at the time of booking so we can make every effort to meet your needs.
While we will always endeavour to accommodate requests, we cannot guarantee that all requirements can be fully met.
11. Retreat Changes
If a venue or location change is unavoidable, we will do our best to provide a comparable alternative and notify you promptly.
If Core Life Yoga needs to cancel a retreat, we will endeavour to recover costs from venues, caterers, and suppliers and pass these on to participants.
Refunds cannot be guaranteed in this case, as they depend on third-party supplier policies. You may instead choose to transfer your payments toward a future retreat.
12. Travel Insurance, Visas & Passports
Insurance. It is a strongly recommended that you are adequately insured for your retreat, whether that be insurance applicable to health, travel or otherwise. We recommend you take out adequate insurance at the time of booking to protect yourself from anything that may occur during or before a retreat. You must have access to a copy of your certificate of insurance while travelling. Core Life Yoga will provide assistance with any insurance claim you need to make to your insurer.
Visas & passports. All passengers must have a passport that is valid for at least six months after their return date to Australia. Passengers are solely responsible for meeting necessary passport and visa entry requirements and paying all associated costs. Core Life Yoga is not responsible, nor accepts liability, for any traveller refused entry due to carrying or presenting incorrect documentation to customs or border officials. Visas, including transit visas, are the passenger's own responsibility.
13. Conduct
Core Life Yoga reserves the right to refuse or cancel a booking if a participant's behaviour or circumstances are deemed to impact the safety or experience of the group.
The standard cancellation policy (see Section 5) applies in such cases.
Updates
These terms may be updated at any time, and the most current version will apply.
By completing your booking, you confirm that you have read and agreed to these Terms & Conditions.
A Terms & Conditions agreement and Health & Medical Questionnaire will be sent to your email upon booking.
